INTERNATIONAL SALE, MARKETING AND CUSTOMER RELATIONSHIP MANAGEMENT

The objective of this course is to equip university students with practical competencies in reputation management and sales optimization in today’s digital and AI-driven business environment. Students will gain:
• Leadership and teamwork experience through classroom activities.
• Sales planning, marketing execution, and communication skills.
• Reputation-building techniques for business growth.
• A robust understanding of AI's role in transforming modern sales strategies.

Chapter 1: The Psychology and Power of Branding
Chapter 2: Defining Brand Identity, Vision, and Core Values
Chapter 3: Positioning Your Brand in the Market for Visibility and Impact
Chapter 4: Creating a Unique Selling Proposition (USP) that Stands Out
Chapter 5: Leveraging Social Media and Digital Platforms for Brand Growth
Chapter 6: Building Customer Loyalty through Experience and Trust
Chapter 7: Developing a High-Performance Sales Team and Culture
Chapter 8: Sales Funnel Design and Conversion Optimization Strategies
Chapter 9: Performance Metrics, CRM, and Sales Automation Tools
Chapter 10: Sustainable Growth Strategies and Brand Expansion Models